MEET THE TEAM
At The Fidus Group we know that the quality of the people we employ is just as important as the quality of the materials we use.
That is why we employ the best people in the industry! Any of our team will be happy to serve.
Tammy Smith is the Administrative Assistant for The Fidus Group.
Tammy has worked with Fidus since early 2012. But she has been in the construction and roofing business for over 25 years. Tammy is OSHA Certified #700354347. She has served as Operations Manager for a large construction company for over 13 years, specialized in MSDS and specification sheets for acoustical products. When asked about the best thing about working for Fidus Tammy said “We all work together as a team and treat each other as family.”
Craig joined the Fidus Group in early 2016 with a passion to deliver excellent customer service to property owners.
Craig has an outstanding and long history of serving our community through a 22-year career in the non-profit sector. Through his years working in the community, Craig has learned that relationships are built on honesty and understanding the client’s needs. When educating customers on a new roof, Craig’s goal is to guide them in making the best possible decision in investing in a new roof with the Fidus Group. He and his wife have been married for 22 years and have 3 wonderful children. They reside in St. Augustine. Past and present community involvement include: YMCA of Florida’s First Coast Director, Anastasia Baptist Church member, St. Augustine High School Lacrosse Board 2012-15, and a founding member of the First Coast Kids Triathlon. Craig values his family and enjoys any time spent with them.
Christopher has over 16 years of roofing experience in both commercial and residential roofing.
He began working as a repair technician in 2001. Due to his outstanding customer service skills, he was then promoted to crew leader. Christopher joined Fidus in 2015 as service department manager to continue to grow the department through sales and excellent service. Is his spare time, Christopher likes anything artistic and sports related.
Pauline is the Sales Coordinator for Fidus and recently joined the team in January 2016.
Although her background and specialty lies in Culinary Arts, Fine Arts & Photography for the past 20 years, she has a diverse aptitude ranging in customer service, sales and administrative services. As a military spouse, she has worked under the Commanding Officer of a Naval Base as their Command Ombudsman and was the Travel Photographer & Journalist for the Rota Coastline Newspaper in Spain. Originally from Trinidad & Tobago, she is a foodie at heart with a passion for traveling the world and has been to at least 30 countries – her favorites being Ireland, Bali, Egypt, Belgium, Malaysia & Norway.
Karen Cox recently relocated to the St. Augustine area from West Palm Beach.
She has a degree in Business Management from Towson State University near Baltimore, MD. She has over thirty years of office management and bookkeeping experience, with fifteen of those years in the roofing and construction industries.
Matt joined the roofing sales team at Fidus in April 2018.
Before Fidus, Matt worked in hotel management for 7 years, spending 2 of those years as a General Manager of Hotel Operations. After working in hotels, Matt worked in the restoration/construction industry assisting the community after Hurricane Irma. His background is in sales and marketing with an emphasis on providing quality customer service to everyone he encounters. Matt and his wife Rebecca are newlyweds, who tied the knot in March of 2018. Matt and Rebecca are avid world traveler’s, spending most of their time exploring all that nature has to offer. As a lifelong resident of St. Augustine, Matt could not be more excited to be a member of the Fidus team!
Shane Kowalchik joined Fidus in 2016.
He is new to the group and the industry but has hit the ground running and has an incredible scope of knowledge. He has a real passion for his work, customer service and making everyone around him happy. Shane graduated from Penn State and studied abroad in London for several years . He grew up in the Washington D.C. area and moved to St. Augustine 10 years ago where he fell in love with and embraced the wonderful community in which he and his family lives. He is a natural entrepreneur, having started and ran several businesses over the past 10 years. Shane wants everyone he works with to have a great experience with Fidus and always takes the time to make sure every customer is 100% happy with the work that has been done to make their homes beautiful. He loves meeting new people and is a true family man. He also loves to travel, surf and enjoys all things in and around the water.
Owner James Suplee has over ten years of management experience in the construction industry.
He launched The Fidus Group as a general contracting firm in 2005 with one philosophy in mind: “to consistently provide customized service and uncompromising quality to every construction project we take on.” The Fidus Group prides itself on our promise to grow long-term relationships based on respect, integrity, dedication and an unwavering work ethic, with our clients, employees, subcontractors and vendors and with the community. “We will implement the highest standards of excellence in design, building and project management through our commitment to quality and professionalism”, says James.